Privacy Policy

1. Our Privacy Commitment
This Privacy Policy applies to the collection, use, disclosure and handling of personal information by Fabric Projects Pty Ltd and its related bodies corporate (collectively “we”, “us” or “our”), including personal information collected via our websites.
 
It explains the way in which we handle personal information (including credit-related personal information) collected in connection with the provision of goods and services in connection with the Fabric Projects website (Website).
 
We are committed to protecting the privacy of individuals and are bound by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (“Act”) and the Privacy (Credit Reporting) Code 2014 (version 1.2) (“Code”). We will only collect, use or disclose personal information, including credit-related personal information, in accordance with the Act, the Code and this Privacy Policy.
 
2. Personal Information We Collect
We collect personal information including credit-related personal information and sensitive personal information about you in the course of our dealings with you.
 
Personal information
Personal information is any information or opinion about an individual who is reasonably identifiable.
We collect and hold personal information about our customers, prospective tenants, tenants, contractors, agents and other third parties.
We may collect and hold the following types of personal information from you:

• contact information such as name, address, email address and phone number;

• evidence of your identity such as a driver’s licence, passport or birth certificate;

• if you are a prospective or current tenant or a guarantor, information about previous property transactions and dealings you have had with us;

• records of communications between us, including enquiries submitted through the Website;

• payment information which may include bank account or credit card details;

• education and employment history if you are seeking employment with us; and

• publicly available information relevant for our business purposes such as ASIC searches.
   

Credit-related personal information
In some instances we may collect credit-related personal information about our customers, tenants and individuals who provide guarantees for our tenants.
Credit-related personal information may be collected in order to assess eligibility for credit arrangements or lease arrangements in connection with the Fabric Projects development.

The kinds of credit information we may collect include:

• identification information such as name, date of birth, address and contact details;

• information about financial circumstances including employment, income, expenses and savings;

• information relating to credit worthiness such as court proceedings or publicly available insolvency information;

• repayment history information including overdue payments or defaults.
   

Sensitive personal information
In limited circumstances we may collect sensitive personal information, for example where you apply for employment with us.
Unless permitted by law, sensitive information will only be collected with your consent.

3. How We Collect Your Personal Information
Generally we collect personal information directly from you including:

• when you provide personal information to us;

• when entering into commercial transactions such as service agreements or lease agreements;

• when you provide information through our Website;

• when you contact or correspond with us;

• when you seek employment with us.
   

We may also collect personal information from government agencies or credit reporting bodies where permitted by law or where you have provided consent.
If we cannot collect your personal information we may not be able to provide services or conduct business with you.

Cookies
We use Google Analytics to measure how users interact with our Website.
Google Analytics uses cookies to collect information about pages visited and time spent on the Website to help us improve the Website.
You may disable cookies through your browser settings, however some Website features may not function correctly if cookies are disabled.

4. The Purposes for Which We Collect Personal Information
We collect, hold and use personal information for purposes including:

• responding to enquiries submitted through the Website;

• providing information about available premises within Fabric Projects;

• managing relationships with tenants, suppliers and stakeholders;

• maintaining and improving customer service;

• sending marketing communications about developments or services;

• conducting marketing research and analysis;

• assessing employment applications;

• managing legal or commercial issues;

• internal administration;

• complying with legal obligations.
   

Credit-related Information
We collect credit-related information to:

• assess creditworthiness and eligibility for leases or services;

• assess whether to accept an individual as a guarantor;

• manage credit accounts;

• collect overdue payments.
   

5. Disclosure of Personal Information
In the course of conducting our business we may disclose personal information to:

• related entities within the Fabric Projects group;

• professional advisers such as lawyers or accountants;

• service providers assisting with IT, analytics, marketing or operations;

• payment systems operators or financial institutions;

• debt collection agencies where required;

• organisations authorised to conduct marketing or research activities;

• law enforcement agencies or government authorities;

• persons acting on your behalf where authorised by you.

We do not sell personal information and we do not ordinarily store personal information outside Australia.

6. Direct Marketing
We may use personal information to send information about developments, opportunities or services that may be of interest.
Each marketing communication will include an option to unsubscribe.
If you opt out we will comply with that request within 30 days.
We do not use credit eligibility information for direct marketing.

7. Access to Information
You may request access to personal information we hold about you and request corrections if the information is inaccurate or out of date.
Requests should be made to our Privacy Officer.
We will respond within 30 days.

8. Storage and Security
Personal information may be stored electronically or in hard copy form.
We take reasonable steps to protect personal information from misuse, loss or unauthorised access.
If information is no longer required and we are not legally required to retain it, we will destroy or de-identify it.

10. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time and the latest version will be available on the Website.

11. Complaints
If you have questions or concerns about our privacy practices please contact our Privacy Officer.
If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (OAIC).